WEBSITE QUALITY ASSURANCE VS. WEBSITE USABILITY TESTING
Category: Idea | Posted date: 2022-04-03 22:17:50 | Posted by: Admin
Website quality assurance, or QA, is a team of optimizers and developers who work together to guarantee that everything appears and operates properly on all relevant devices and browsers.
Quality assurance ensures the quality of a site (or landing page, test treatment, email campaign, etc.) before visitors are subjected to friction and other "conversion killers," according to optimizers.
USER TESTING VS. QUALITY ASSURANCE
It's debatable whether quality assurance consists solely of user testing. They're frequently grouped together, with the names being used interchangeably.
However, there is a distinction to be made. User testing, on the other hand, is concerned with how the user interacts with the site, whereas quality assurance is concerned with the site itself and how it compares to the developer's aims.
USER TESTING:
- It's debatable whether quality assurance consists solely of user testing. They're frequently grouped together, with the names being used interchangeably.
- However, there is a distinction to be made. User testing, on the other hand, is concerned with how the user interacts with the site, whereas quality assurance is concerned with the site itself and how it compares to the developer's aims.
QUALITY ASSURANCE:
- Examines the actual spot.
- Looks for flaws, glitches, errors, broken links, friction points, and other issues.
- Creates a site that is faster, cleaner, and more functional, just as the creator intended.
UX AND QA
From flow to function, QA and UX have a direct impact on what our clients experience. They're also BFFs since both sides can benefit from a symbiotic relationship. They have a tremendous opportunity to improve each other.
UX (along with the rest of the development team) and QA teams should collaborate from the start. This gives QA a greater understanding of the UX team's goals, making it easier for them to evaluate the quality and find faults.
You won't know whether something is broken unless you check all browsers (and all versions) as well as all devices (and all OS system versions).
While you may believe Browser XYZ and Device ABC to be obsolete and useless, I can tell you that someone has attempted to access your site using them.
If you fail someone, it leads to two problems:
- Trust and credibility are harmed;
- Cause annoyance.
Quality assurance should be carried out on the following items for the best results:
- Pages that serve as landing pages;
- The entire website.
- Treatments in an A/B test;
- Email marketing campaigns
Have the QA team collaborate with the UX team to create these criteria for the best results. Here are some examples of categories that you might see on a set of recommendations.
- Speed;
- Error Messages;
- Content and copy;
- Image quality and output;
- Accessibility;
- Links;
- Font size and style
- Site safety;
- Forms available online;
- Emails were despatcher as planned;
- Bugs and crashes are common. (Visitors may blame themselves or develop superstitions about what will cause a bug/crash and what will not.)
